We switched from using Survey Monkey to doopoll because of the ease of uploading new polls, as well as the quick live updates it could provide.
We have used the software at the End of Season Dinner with a live feed to an audience of 450 people. This worked really well and we will be looking to do this again for our End of Season Dinner this year.
We have also found it really easy to pull data from the answers, which can be transferred into different graphs that are required for ease of reading.
There is continuous support throughout the initial stages of the contract and there is always someone on hand on the live chat if you're ever stuck!
Steve and the team were really easy to work with from the word go and we have felt completely looked after!
Cardiff City FC
I use doopoll as they are a team that is customer-focused and will work all hours necessary to meet my requirements in setting up a poll before an event and afterwards in providing the data in various ways to be able to disseminate and use amongst my teams.
Their platform is the fastest I have found in providing me 'live' data and feedback during events and all attendees have been impressed with the options it provides to challenge the attendees and meet my expectations. The team also provide different ways of abstracting information that I wouldn't have thought of.
CSR Director Bouygues Construction UK,
Cardiff Capital Region Regional Skills Partnership - Chair
CITB Wales Nation Council - Chair
We're recent adopters of doopoll and have been impressed with their level of service and professionalism.
We've used the system internally and externally and the feedback received so far has been great. The service is easy to use and has given us an innovative way to engage with staff and the wider business community.
As a national agency within NHS Wales, we regularly run events that span the principality and frequently use doopoll as a method of interacting with big audiences.
The product is easy to use and easy modify on the fly which is a particular benefit as polls often evolve based on the discussion at a conference. We also use the platform as a method of polling opinions or expectations prior to an event or work programme.
The ability to share a meaningful link and poll name aids delegate engagement and at a recent event achieved 92% response rate – unheard of through other mediums! It's great to be able to support a local dynamic and innovative team.
NHS Wales Delivery Unit
FSB Wales has been a client of doopoll for a few years and we've been able to use this to engage productively with our members - both in person and over social media.
doopoll is a significant part of our FSB Wales annual dinner and helps us engage with attendees and stakeholders in a meaningful way.
The service is easy to use, effective and provides us with new and innovative ways to engage with our members.
Federation for Small Businesses
Welsh Government has used doopoll across a variety of different areas and in many different ways. Dozens of staff use the platform, on work such as gathering unprecedented amounts of feedback, from parents who are choosing a Welsh medium education for their children, for the Cymraeg for Kids (https://gov.wales/cymraeg-for-kids) campaign, to gathering in-depth insight on the success of Dydd Miwsig Cymru (Welsh Music Day).
What's most pleasing for us is that, uniquely, doopoll allows us to create, share, gather responses, and analyse results in the language of our choice, be that English or Welsh. Secondly, we invariably see more response, sometimes 3 to 4 times more, to surveys issued via doopoll, compared to previous platforms we used.
Finally, the support we receive is unparalleled: be it during the face to face onboarding sessions, when doopoll staff facilitate our events or through the real-time online support they offer. All in all we can't recommend them enough!
We've started doing some work with doopoll on WalesOnline, initially around our Rugby World Cup content. The polls we've run have been easy to create and amend, have had great response rates, and have worked nicely within our CMS.
The data is reliable, clean, and clearly and accessibly displayed. Even more impressive has been the responsiveness of the team with technical queries and best practice insights - every time we've needed anything, the response from the doopoll team has been fantastic.
Since 2017 I have been regularly using doopoll for interactive polling with my students at Cardiff Business School. I was keen to support this made-in-Wales technology and found it has worked incredibly well with large cohorts of students (300+) in the classroom.
Feedback from students has also been incredibly positive being very simple to use and hugely effective in encouraging participation and interaction.
Steve has also been hugely supportive and helpful in supporting with the software but also in delivering inspiring sessions to students on entrepreneurship and running a successful Welsh business.
Cardiff Business School, Cardiff University
Reader in Marketing and Strategy,
Dr Eleri Rosier
Working with doopoll is always an easy, energising and effective process. I find them extremely professional, approachable and open to collaboration.
The services they provide have consistently yielded results above and beyond expectation, from start to finish. They enable me to demonstrate impact, work iteratively, and to serve a variety of audiences.
doopoll's born-bilingual approach is extremely refreshing - not only in terms of language compliance but also for end-user experience and presentation. It shouldn't feel like a luxury to have this function on any platform in this day and age, but it makes life so much easier! It enables me to design inclusive research which literally speaks my language.
I would highly recommend approaching doopoll, to see what they can do for you.
Recently, RHA embarked on an ambitious and exciting major regeneration project for a key strategic site in the community. The project will revitalise a prominent site in the heart of the town centre, by delivering a mixed-tenure development over the coming 2 years. With plans for bespoke commercial retail space, co-working areas, affordable homes to rent and, potentially their own new head office, the project is a key priority for their organisation.
But before going too far, it was important for them to understand what the community around the regeneration site thought and to get deep insight into what they wanted from the redevelopment.
Using doopoll, the team at RHA were able to create a simple to answer eight-question survey which got a staggering response rate of 83%, allowing the organisation to have confidence that the data they got back from the community was representative of its needs.
Rhondda Housing Association
Awen Cultural Trust has been using doopoll for the past year to survey our staff members, library users, theatregoers and venue visitors. It is so straightforward to set up a survey, and the output is so user-friendly, that we have been delighted with the number of responses we have received compared to other platforms.
The staff on the help desk are particularly supportive and offer great advice on how to improve the structure of the survey questions to maximise the response level. At Awen, we are committed to using and promoting the Welsh language, so it is fantastic to have access to a bilingual survey platform from a local company that shares these values. I would highly recommend doopoll.
Awen Cultural Trust