Managing accounts

These are the answers to questions customers have about managing their account, choosing a plan or getting paperwork done for their finance departments

Join my company account

My organisation has an account with doopoll. Can I be added to it?
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Monthly vs annual billing

I’d like to pay monthly not annually, is that possible?
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Paperwork for procurement

Someone in my organisation has requested you be set up as a supplier. Can you please fill out these forms?
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Auto join company account

I noticed that there are two names on the account that neither of us recognise. Can you please confirm how these two staff members were added to our account please?
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Account owner has moved on

I believe this subscription was set up by a member of the team who no longer works for the company. How can I get ownership of the account?
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Corporate details for procurement

I received your invoice. I need you to confirm your company details. Can you call me?
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Resources for a project proposal

I’m working on a proposal for a customer and I want to include doopoll. Do you have resources that I can share with them?
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Change email address

My email address has changed – can you amend my details on your database?
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VAT receipt for your subscription

Could I have a VAT receipt?
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