Here's the thing: SurveyMonkey is an American company. They even named their own street in America after their motto. (Genuinely: it's called 'Curiosity Way')
And while we're not a multinational corporation like Survey Monkey, here's what we will do for you:
- The best UK based alternative to Survey Monkey – we don't send your data across the ocean. We're based in Cardiff. WALES!
- Provide an easy to use GDPR compliant survey tool – create your online survey with ease and collect responses in minutes
- Give you certainty around your data security and privacy – we pride ourselves on it and so do our customers. Customers like Welsh Government, the NHS and Development Bank of Wales.
- Be there for you with great customer support – we have live chat and you'll get through to one of team instantly. If you have a question, we'll get it resolved fast.
- Make it easy for you to manage your account – you can choose a plan that's right for you, change it whenever you like and if you're working in the public sector, you can buy through the Digital Marketplace
100% UK-based SurveyMonkey Alternative
When you make your next survey, choose a UK based survey tool.
doopoll's powerful but easy to use functionality will get you real time insights into your employees, customers or the general public.
Fed up of only being able to ask 10 questions with SurveyMonkey? Ask unlimited questions with doopoll. And create unlimited surveys too.
Making an online survey or poll couldn't be easier with doopoll. Simply create an account (takes two minutes) and use one of our expert templates or create your own survey from scratch.
And there's no waiting for your data team to crunch the numbers like with your SurveyMonkey account – we do data analysis in real time. You can even filter and segment your responses in real time.
GDPR compliant survey tool
We're fully GDPR compliant. We never use your respondent's information for anything. And we keep on top of data privacy changes – which is especially important as the UK Government finalises the details of Brexit.
That's why we're trusted by governments, FTSE100 companies and health boards around the UK when they want to survey the people they care about.
Keep your data in the UK and Ireland
If you're working in the UK public sector, your legal people will freak out when they hear your team is using SurveyMonkey or Google Forms.
Because data processed on those products gets sent all the way across the ocean to processing centres in America.
We're not saying that anyone's using your data for nefarious purposes – but did you see series 7 of Homeland? That was not comfortable viewing.
Avoid any data privacy concerns by using doopoll. We store your data in Dublin and London.
Wherever we do need to send survey data elsewhere, we ensure it's covered by Privacy Shield.
We're also IASME and Cyber Essentials Plus certified, just so that you can be extra sure about switching to doopoll.
Need more assurance? Here's our legal policies for your compliance team to review.
Need help? Talk to a real human based in the UK
Each unique question type on doopoll is made to get you an increase in engagement. SurveyMonkey users who switch to doopoll see a 3-4x increase in response rates.
But another unique feature of switching to doopoll: we offer real time live chat support with real humans based in the UK. We're friendly too!
And even though we're a close knit team, we keep an average response time of under 15 minutes during normal working hours.
Not only will we help you get an answer about any feature you need, but we'll also help you with survey design. So you can make better decisions about how to do your next customer feedback, employee engagement or citizen voice survey.
P.S. You can ping us your questions on social media too if you prefer.
P.P.S. We'll even pick up the phone when you call us, or hop on a screenshare to support you. What other online survey tool offers that?!
Manage your account with ease
No matter how many survey responses you're looking to get, or how much data storage you need, we're happy to help you find a plan that suits you.
If you're looking to kick the tyres a bit, you can sign up for our free plan. When you decide you want to take it further, you can upgrade and pay monthly or annually. Here's our pricing page.
If you're in a larger organisation, we'll even send you an invoice if you prefer.
And if you're in a public sector organisation, we're available through the UK Government Digital Marketplace.
Your questions answered
Can I do a free online survey?
Good news! Yes. You can. And with doopoll it takes minutes to set up, send out and get answers from your respondents. You can get unlimited survey responses on doopoll – we won't ever stop collecting them. Once you get 10 responses to any survey, decide which paid plan works best for you and upgrade.
Where is SurveyMonkey data stored?
SurveyMonkey stores data in the USA, Ireland, and Canada. Most European customer data is on US servers – which is... not great.
doopoll Survey data remains in London or Dublin. We don't send data to the US.
Why is SurveyMonkey so popular?
SurveyMonkey is one of the biggest online survey tool providers in the world. And that's because they've been around since literally the last millennium (1999).
But their basic functionalities are outdated and difficult to use.
doopoll is a modern survey tool capable of getting real time insights into your respondents. We see 3-4x higher response rate than SurveyMonkey does.
Also, we'll even do real time sentiment analysis on open text responses... which is just so futuristic.
What are some other SurveyMonkey alternatives I should look at?
We'd obviously love to have you on board using doopoll. But if you're still not persuaded, let me direct you to this in depth comparison of SurveyMonkey competitors for different use cases.
I have a specific question that's not covered here. How can I reach you?
Two options really. The first one is create an account (it's free) and then talk to us through the live chat. Or if you're not able to do that for the moment, you can message firstname.lastname@example.org and we'll be with you ASAP.