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Gain expert insight into how surveys can help you delight your customers, support employees and engage your event attendees. Whether you're a business owner, work in marketing, event planning or HR, there's something here for you.

We've created articles you can enjoy on the go, in depth guides to important topics, expert written survey templates you can reuse and answers to the most frequently asked questions about doopoll.

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Articles

Most people need to create a survey as part of their job. So in our blog articles, we cover how you can make the most out of surveys for whatever job you're doing.

November feature update

An update about what features you can expect from us in the rest of 2020
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November feature updateNovember feature update

What is an all hands meeting?

What is an all hands meeting?
All hands meetings are an opportunity for all employees to get together and to drive the company in the right direction. Here's what they are and how to run them.
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13 ideas to make your next virtual all hands meeting better

13 ideas to make your next virtual all hands meeting better
Tips and tricks from all over the world to make your online all hands meetings more effective.
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🔥 Livestream: How everyone wins by collaborating with competition with the Welsh rugby regions

🔥 Livestream: How everyone wins by collaborating with competition with the Welsh rugby regions
Gone are the days when collaborating with competition is frowned upon. Here's how to embrace it
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Slide on in: How to make a good presentation with 6+ expert tips

Slide on in: How to make a good presentation with 6+ expert tips
We share the presentation design tips that we've learned from thousands of presentations
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🔥 Livestream: The recipe for viral social media with Owen Williams

🔥 Livestream: The recipe for viral social media with Owen Williams
Believe it or not, the recipe for viral social media is remarkably easy: Information; Identity; Emotion.
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Culture barometer: easy metrics to drive improvement in company culture

Culture barometer: easy metrics to drive improvement in company culture
How we think about measuring company culture in companies and how you can use the system we built to help do that.
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Guides

Sometimes a topic just needs a lot of depth. doopoll guides give us the space to delve into a deep topic like customer satisfaction or using surveys in marketing. Here's some of the more recent guides we've written.

Customer satisfaction

Customer Satisfaction is a measure of how well your products and services live up to your customer's expectations. Tracking and improving it is shown to improve the performance of your business.
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Customer satisfaction fact sheet

Facts and stats about customer satisfaction mentioned in our guide. These insights will help your business deliver incredible growth.
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When is it best to measure customer satisfaction?

Find out when it is best to measure customer satisfaction and build a strategy for collecting feedback and build a timeline for your customer experience work
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What questions should you ask in a customer satisfaction survey?

A list of some common customer satisfaction survey questions that you can use including NPS, CSAT, CES and more.
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How do you collect customer satisfaction scores?

These five tips on collecting customer satisfaction scores are what separate the good and the bad approaches to CX
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How do you measure customer satisfaction?

This guide will walk you through some of the ways that people measure customer satisfaction including surveys, testimonials and data-driven methods
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Templates

Writing questions is tough. But luckily, we've written and seen thousands and thousands. Here's a collection of some of the most common survey templates people use. You can get started with these or use them as inspiration for your own online survey.
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Support

doopoll is made to be easy to use. But in case you run into any questions along the way, here are some popular support articles that we wrote for you.

Hiding live results

I'm getting “live results are not available for this survey” message
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Delete individual responses

I did a couple of live tests before using my survey today. Forgot to reset the poll before use today. Can we delete individual responses?
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Export survey results

If upgraded to a plan, when exporting the results is there a way of exporting ALL survey question answers - from what I've seen it would appear one has to do it question by question.
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Share my survey responses

Where do I find the link to send the responses to one of my polls?
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Join my company account

My organisation has an account with doopoll. Can I be added to it?
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Monthly vs annual billing

I’d like to pay monthly not annually, is that possible?
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