Learning centre

Gain expert insight into how surveys can help you delight your customers, support employees and engage your event attendees. Whether you're a business owner, work in marketing, event planning or HR, there's something here for you.

We've created articles you can enjoy on the go, in depth guides to important topics, expert written survey templates you can reuse and answers to the most frequently asked questions about doopoll.

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Articles Guides Survey templates Support

Articles

Most people need to create a survey as part of their job. So in our blog articles, we cover how you can make the most out of surveys for whatever job you're doing.

November feature update

An update about what features you can expect from us in the rest of 2020

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What is an all hands meeting?

All hands meetings are an opportunity for all employees to get together and to drive the company in the right direction. Here's what they are and how to run them.

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13 ideas to make your next virtual all hands meeting better

Tips and tricks from all over the world to make your online all hands meetings more effective.

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🔥 Livestream: How everyone wins by collaborating with competition with the Welsh rugby regions

Gone are the days when collaborating with competition is frowned upon. Here's how to embrace it

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Slide on in: How to make a good presentation with 6+ expert tips

We share the presentation design tips that we've learned from thousands of presentations

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🔥 Livestream: The recipe for viral social media with Owen Williams

Believe it or not, the recipe for viral social media is remarkably easy: Information; Identity; Emotion.

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Culture barometer: easy metrics to drive improvement in company culture

How we think about measuring company culture in companies and how you can use the system we built to help do that.

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Guides

Sometimes a topic just needs a lot of depth. doopoll guides give us the space to delve into a deep topic like customer satisfaction or using surveys in marketing. Here's some of the more recent guides we've written.

Customer satisfaction

Customer Satisfaction is a measure of how well your products and services live up to your customer's expectations. Tracking and improving it is shown to improve the performance of your business.

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Customer satisfaction fact sheet

Facts and stats about customer satisfaction mentioned in our guide. These insights will help your business deliver incredible growth.

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When is it best to measure customer satisfaction?

Find out when it is best to measure customer satisfaction and build a strategy for collecting feedback and build a timeline for your customer experience work

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What questions should you ask in a customer satisfaction survey?

A list of some common customer satisfaction survey questions that you can use including NPS, CSAT, CES and more.

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How do you collect customer satisfaction scores?

These five tips on collecting customer satisfaction scores are what separate the good and the bad approaches to CX

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How do you measure customer satisfaction?

This guide will walk you through some of the ways that people measure customer satisfaction including surveys, testimonials and data-driven methods

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View all guides

Templates

Writing questions is tough. But luckily, we've written and seen thousands and thousands. Here's a collection of some of the most common survey templates people use. You can get started with these or use them as inspiration for your own online survey.

Web masters

Website evaluation survey template

How is your website performing? Analytics tell half the story. Ask your users with these questions.

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Non profits

Volunteer onboarding survey template

Make the most of your volunteers by learning about their hidden talents

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Product managers

User satisfaction survey template

Talking to your users is vital for business success. Use these questions to ask better

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Entrepreneurs

Superhuman Product Market Fit survey template

An established question set for people developing digital products

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Recruiters

Recruitment customer satisfaction survey template

It's not just candidates that can give you valuable feedback as a recruiter. Ask your clients how they feel too

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Product/Marketing Teams

Pricing sensitivity survey template

Pricing's tough! Use this expert written survey to pinpoint your customers' sweet spot

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Support

doopoll is made to be easy to use. But in case you run into any questions along the way, here are some popular support articles that we wrote for you.

See all support articles

Learning centre

Articles

November feature update

What is an all hands meeting?

13 ideas to make your next virtual all hands meeting better

🔥 Livestream: How everyone wins by collaborating with competition with the Welsh rugby regions

Slide on in: How to make a good presentation with 6+ expert tips

🔥 Livestream: The recipe for viral social media with Owen Williams

Culture barometer: easy metrics to drive improvement in company culture

Guides

Customer satisfaction

Customer satisfaction fact sheet

When is it best to measure customer satisfaction?

What questions should you ask in a customer satisfaction survey?

How do you collect customer satisfaction scores?

How do you measure customer satisfaction?

Templates

Website evaluation survey template

Volunteer onboarding survey template

User satisfaction survey template

Superhuman Product Market Fit survey template

Recruitment customer satisfaction survey template

Pricing sensitivity survey template

Support

Hiding live results

Delete individual responses

Export survey results

Share my survey responses

Join my company account

Monthly vs annual billing