James Harding

Head of Product

James is doopoll's Head of Product. Having built numerous products from the ground up, from ideas to working software, he's the core technician on the team, and the guy you'll be talking to about new features or any on-platform support. He's been at doopoll three years and loves developing new ways to help make our customers lives easier. In his spare time he writes a book recommendation newsletter, and still finds time to bake the occasional delicious loaf of sourdough.

Business

Know your audience strategies in 2021

Know your audience. It’s a phrase you’ve probably seen in countless marketing posts and ‘product led’ growth manuals. You’ve been told that knowing your audience — fully understanding who they are, what problems they face, even what they like and dislike, is crucial to making your business grow. We're here to help you get started.

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Customer satisfaction

How to run Net Promoter Score (NPS) surveys in 2021

Net Promoter Score or NPS is a powerful customer satisfaction metric that helps business across the world achieve growth by tracking customer loyalty. But how do you run an NPS survey? What are the NPS questions and how do you calculate an NPS score? Read on to find out all of this and more.

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Live events

5 reasons you should be running post event surveys in 2021

5 detailed reasons why you should run post event surveys, and how to leverage the feedback you receive to benefit your organisation.

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Employee engagement

Top 5 best 360 degree employee survey tools in 2021

Top 5 best 360 degree employee survey tools in 2021. Discover the best tools to use for employee engagement.

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Marketing

Switch to doopoll and we'll buy you out of your SurveyMonkey subscription

We're offering to buy you out of your annual subscription to SurveyMonkey, Slido, Typeform & more

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Updates

Announcing: A brand new survey editor

Welcome to the new doopoll editor screen. Over the last few months we've been making some big plans for the future of doopoll. Part of these plans involve a host of new question types, to supercharge your surveys and give you more power over how you get insights from your audience. While new features are exciting, we want doopoll to continue to be the the simple and easy-to-use platform you know and love. Which is why we've taken the time to redesign our editor screen, bringing this page to the future, and making room for the new question types that are coming soon. In this update we have worked hard to ensure creating surveys continues to be an enjoyable, intuitive experience, with speed and simplicity at the core.

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Updates

November feature update

An update about what features you can expect from us in the rest of 2020

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Updates

Get in the flow: How and why we released big changes to doopoll’s editor.

We've made it easier to create, share and review surveys. Here's how and why we did it.

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Survey insights

First response (rate): How does the first question in a survey affect its response rate?

How does each question type help or hinder the response rates of your survey? We crunched the data... so you don't have to!

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Employee engagement

How CPS Group uses employee engagement surveys to keep morale high

In a fiercely competitive industry, CPS Group is looking to win at team engagement. Here's how they measure their progress.

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Updates

Announcing: Auto join your organisation's account

This new feature helps you ensure that your organisation is getting maximum value from your subscription

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